Welcome to Julight, where we are committed to providing you with a delightful shopping experience.
Before making a purchase, we encourage you to review our shop policies to ensure a seamless transaction and to understand the terms and conditions associated with your order.
Ordering Process
To place an order, add your selected items to the cart and proceed to checkout.
Ensure that your shipping address and contact information are accurate.
Complete the payment process securely through our trusted payment gateways.
Production Time
Each pierce is made to order, therefore your order will be ready to ship 1-2 weeks after your payment has been received.
Custom orders can take 2-3 weeks.
Shipping
We offer free shipping with every order.
All shipments are fully insured.
After shipped, usually the shipping time is between 7-10 business days.
Shipping time to Israel is between 2-3 business days.
Shipping time does not take production time into account.
Please note that the delivery may take a few extra days due to postal delays that out of our control.
Returns & Refunds
If you are not satisficed with your purchase, please contact us within 14 days of receiving the item. we will provide you the information and further instructions.
Customers from Germany: Please not that you cannot return your items due to very difficult customs procedures.
Customers will be responsible for paying the shipping cost of returning your item.
item must be unused and in the same condition that you received it to be eligible for a refund.
Once your return is received and inspected, a refund will be issued by original method of payment.
Shipping costs are non-refundable and will be deducted from your refund.
Custom orders are not fully refundable and you will be charged with a 150 USD handling fee.
Customs & Tax
We do not charge VAT from customers outside of Israel. You will be paying your local VAT at delivery according to the laws of your country of residence.
Customer out of Israel are responsible for arranging payment of any local taxes or duties according to your country of residence.
Packging
Your item arrives inside a jewelry box.
Your order will be shipped inside a padded envelope.
Returns & Refunds
If you are not satisficed with your purchase, please contact us within 14 days of receiving the item. we will provide you the information and further instructions.
Customers from Germany: Please not that you cannot return your items due to very difficult customs procedures.
Customers will be responsible for paying the shipping cost of returning your item.
item must be unused and in the same condition that you received it to be eligible for a refund.
Once your return is received and inspected, a refund will be issued by original method of payment.
Shipping costs are non-refundable and will be deducted from your refund.
Custom orders are not fully refundable and you will be charged with a 100 USD handling free.
Custom Orders
Custom orders are welcomed. Contact us to discuss your specific requirements.
For more information visit our Custom Jewelry Design page:
Quality Assurance
Each piece is crafted with care and undergoes a thorough quality check before shipment.
In the rare event of a defective or damaged item, please contact us for resolution.
Please Note
Please note that by making a purchase, you agree to abide by the terms and conditions outlined in our shop policies.
These policies are subject to change, and any updates will be reflected on this page.
Thank you for choosing Julight, and we look forward to serving you with the utmost care and professionalism.